Masterclasses & Workshops Available Through MentorsWork

As you start your journey to business success on the MentorsWork programme, you will have unlimited access to a range of over 50x masterclasses and workshops, each focused on a unique and critical driver of business productivity.

Each masterclass and workshop session is filtered under four thematic business pillars: People, Finance & Growth, Digital & Automation, and Business Processes.

Please scroll down to view upcoming masterclasses and workshops, but remember to check back regularly as these are continuously updated.



Masterclasses are 1 hour in duration and delivered by thought-leaders within their field. Participants will be taken through industry best-practice case studies to help tackle the ongoing challenges faced by SMEs. The masterclasses are practical in nature with opportunities for Q&A at the end.



Innovation: The Art of the Possible for Business

This Masterclass explores innovation and creativity. It shines a light on the barriers to creativity and how to overcome them, creating a culture where bright ideas flourish. You'll learn how to promote innovation and innovative processes throughout your company, how to develop and gather ideas to make strategic long-term plans that foster growth using creative and innovative thinking skills.

Thu, 27 Jan, 2022 12:00 pm - 1:00 pm


Induction: Turn Your New Employee into a Valuable Team Member!

An induction process benefits both the employer and employees. This masterclass shares the value for employers in holding induction programmes, how they help reduce turnover, increase employee commitment and job satisfaction. For employees, induction enables them to understand more about the organisation, their role and ways of working. Leaders will discover simple strategies to devise their own effective induction process.

Tue, 8 Feb, 2022 3:00 pm - 4:00 pm

Finance & Growth

Innovation – 14 Rules for success

For many people Innovation = technology. But innovation involves far more than technological innovation. Innovation is doing something different that adds value. And, whilst it has become fashionable to think that innovators are born rather than made, we can show you that innovation can be learned. In this masterclass we’ll introduce you to the mindset, process and some of the pitfalls to get you started on your innovation journey. We’ll help to set your business up for growth and success.

Wed, 2 Feb, 2022 12:00 pm - 1:00 pm

Digitalisation & Automation

How to win new customers in an all-digital world

We live in a noisy digital world, so how can you stand out from the crowd to attract and win new customers? This deep dive practical masterclass is for business owners looking to find cost-effective ways to win new clients digitally through popular social media platforms. Attendees will leave buzzing with tangible takeaways they can instantly implement in their business.

Mon, 24 Jan, 2022 1:00 pm - 2:00 pm

Business Processes

Using Best Practice Standards can Add Value to your Business

Adding value to your business means improving your business processes and productivity to meet your customer expectations. Availing of best practice principles and methods from national and international standards supports you in striving for excellence in delivering your products and services. This masterclass will focus on customer centric best practice methodologies that can improve your productivity and competitiveness.

Fri, 28 Jan, 2022 12:00 pm - 1:00 pm

Business Processes

The 7 Basic Business Processes Every SME Needs

Basic business processes are fundamental to how you use your business resources to get things done. Effective business operations are based on a systematic approach, sequence, and series of tasks. In this Masterclass we will identify the 7 basic business processes that are essential to SME business operations and show you how you can build and create your own

Mon, 31 Jan, 2022 1:00 pm - 2:00 pm

Business Processes

How to Secure Supply Chain Links for Your Business

Your business continuity depends on stable and consistent supply chains. Brexit and Covid have disrupted the supply chain infrastructure for many SMEs, creating uncertainty in planning the delivery of products and services. This Masterclass will explore how to assess the stability of your supply chain and what actions you can take to mitigate your exposure to identifiable risks.

Wed, 9 Feb, 2022 11:00 am - 12:00 pm



Workshops are 2 hours in duration each and limited to 15 participants. A subject-matter expert will lead a highly interactive session, including breakouts and peer-to-peer shared learning. You will discuss challenges currently faced by SMEs and discover relevant, practical tools and techniques you can immediately apply within your business.



Embrace Employee Wellbeing in Remote, Onsite and Hybrid Working Models

SME’s have operated a range of working models from fully remote or onsite, to a mix of both. As these models are likely to continue leaders must manage them while putting employee wellbeing at the centre of each model. This workshop provides guidance for leaders bringing employees back to the workplace, those continuing to work remotely or in a hybrid model, focusing on maintaining employee health and wellbeing.

Fri, 28 Jan, 2022 3:00 pm - 5:00 pm


Make time for planning in your business

We all need to have a business plan and its particularly important in times of constant change. Are there changes you need to make in your business? How will you plan, communicate, track and evaluate how successful you and your teams are in achieving these business goals? This highly interactive strategic planning workshop will support you in this key people focused activity.

Thu, 10 Feb, 2022 11:00 am - 1:00 pm

Finance & Growth

Winning business strategies in the post Covid world

It’s a VUCA (Volatile, Uncertain, Complex, Ambiguous) world, bringing with it opportunities and threats, and it’s clear post Covid-19 that the world will not be the same. What can business leaders do now to plan for dealing with the new reality? This workshop will explore some of the things that should be on your agenda

Tue, 25 Jan, 2022 10:30 am - 12:30 pm

Finance & Growth

Drive your Finances – understanding your financial drivers

What are they key financial indicators that drive and best represent performance in your business? In this workshop we will examine how you can improve performance through understanding financial metrics and KPIs and building these into your reporting and dashboards. We will look at how you can read the financial statements of customers, suppliers and competitors and the importance of risk assessment in financial and business decision making.

Wed, 9 Feb, 2022 3:00 pm - 5:00 pm

Finance & Growth

The Winning Formula: Marketing is Math

Henry Ford once said “I know 50% of my marketing works, the trouble is I don’t know which 50%!” Learn the basics of marketing your product/service and ensure your marketing budget is an investment not a cost. Gain insights into positioning your product in the market, your competitive landscape, ideal customer and leveraging this to increase your sales and profits.

Fri, 11 Feb, 2022 10:30 am - 12:30 pm

Digitalisation & Automation

Automation Tools That Will Save Your Business 8 hours Per Week

Would you like to save your business time from mundane daily tasks and processes? This interactive, hands-on workshop will help business owners identify and automate repetitive and time consuming tasks, with practical and affordable automation tools they can implement in their business today to become more efficient, create a better customer experience, save time and improve business operations.

Tue, 1 Feb, 2022 10:30 am - 12:30 pm

Business Processes

Costing your Business Operations: Where is your Money Going?

Knowing the full operational cost of getting your product or service to market is fundamental to improving your profit margins. Understanding Fixed and Variable operational costs puts you in the driving seat in controlling where your money is going. This practical workshop will demonstrate how to manage and control your cost base using techniques to improve profitability and competitiveness.

Wed, 26 Jan, 2022 10:30 am - 12:30 pm

Business Processes

Lean for SMEs: Remove Waste and Improve Your Business

In this interactive session, understand how to implement the four Cornerstones of Lean to streamline your existing business processes and improve efficiencies to support your company goals. Understand how to map workflows, remove process waste/inefficiencies and create value-added workstreams in an SME context. Learn how Lean can improve and futureproof your business processes.

Mon, 14 Feb, 2022 3:00 pm - 5:00 pm


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