Masterclasses & Workshops Available Through MentorsWork

As you start your journey to business success on the MentorsWork programme, you will have unlimited access to a range of over 50x masterclasses and workshops, each focused on a unique and critical driver of business productivity.

Each masterclass and workshop session is filtered under four thematic business pillars: People, Finance & Growth, Digital & Automation, and Business Processes.

Please scroll down to view upcoming masterclasses and workshops, but remember to check back regularly as these are continuously updated.



Masterclasses are 1 hour in duration and delivered by thought-leaders within their field. Participants will be taken through industry best-practice case studies to help tackle the ongoing challenges faced by SMEs. The masterclasses are practical in nature with opportunities for Q&A at the end.



Diversity & Inclusion -Strength lies in differences, not in similarities

In this Masterclass you'll gain an understanding of what diversity and inclusion means in a small business that goes beyond legal requirements. We'll explore examples of diversity and inclusion in practice, how to recognise stereotyping and raise your awareness of unconscious bias. Our world is diverse, and business success lies in creating a diverse workforce and modelling inclusive leadership.

Mon, 29 Aug, 2022 4:00 pm - 5:00 pm


What is Business Compliance and Why Does it Matter?

Compliance in business generally means adhering to government laws, health and safety standards, or data and security requirements. This Masterclass looks at a number including ethics, conduct, culture and data compliance providing business leaders with an overview of these important areas. Checklists on where businesses need to focus their attention to ensure their business and employees are compliant.

Fri, 9 Sep, 2022 11:00 am - 12:00 pm


Problems are Opportunities to Learn and Grow

Effective problem solving and decision making requires critical thinking to enable leaders avoid common obstacles, test their beliefs and assumptions, and correct any distortions in their thinking processes. At this Masterclass you will learn how to assess problems accurately, evaluate alternatives, anticipate risks and develop critical thinking skills needed in today’s business world.

Wed, 21 Sep, 2022 12:00 pm - 1:00 pm

Finance & Growth

Innovation – 14 Rules for success

For many people Innovation = technology. But innovation involves far more than technological innovation. Innovation is doing something different that adds value. And, whilst it has become fashionable to think that innovators are born rather than made, we can show you that innovation can be learned. In this Masterclass we’ll introduce you to the mindset, process and some of the pitfalls to get you started on your innovation journey. We’ll help to set your business up for growth and success.

Fri, 26 Aug, 2022 11:00 am - 12:00 pm

Finance & Growth

Demystifying Tax - How the savvy SME navigates the tax system- top tax tips

Demystifying Tax - VAT can be a minefield, which we’ll help you navigate. There are lots of ways of minimising your tax, which many businesspeople miss and which we’ll highlight. What are the advantages of different business structures from a tax perspective, and how do you tax plan now for a tax efficient exit in the future?

Tue, 30 Aug, 2022 3:00 pm - 4:00 pm

Finance & Growth

Using the Business Model Canvas to define your USP and target the best customers

Possibly the most interesting and strategic business model invented in the last 20 years, The Business Model Canvas allows you to understand all the key drivers of your business and how to use them to communicate clearly, become more customer focused, more strategic and generate maximum return.

Tue, 6 Sep, 2022 12:00 pm - 1:00 pm

Finance & Growth

Managing Costs & Increasing Profits

This Masterclass is ideally suited to businesses in the hospitality sector where we will highlight how to improve your gross profit and improve your labour ratios. The approach and techniques shared can be applied to any industry. Higher gross margin, lower labour costs will increase your profits, increase the value of your business and lower stress.

Tue, 13 Sep, 2022 3:00 pm - 4:00 pm

Digitalisation & Automation

Organic, Free Ways to Generate Leads for Your Business

Getting that first meeting with target clients is often the hardest step with cold calling, networking events, and paid ad campaigns leading to inconsistent or fruitless results. This practical Masterclass is designed to take the mystery out of lead and client generation, using key techniques to enable you to grow your business successfully and economically.

Fri, 19 Aug, 2022 12:00 pm - 1:00 pm

Digitalisation & Automation

Simple ways as to why and how to become a more digitally innovative business.

Innovation is not all about disruption and does not have to be expensive undertaking.  It's about building a culture where suggesting and implementing changes are the norm throughout the business. This practical Masterclass will highlight some easy ways and examples of how SMEs can incorporate digital innovation into their business-as-usual to create real value, return and competitive advantage.

Wed, 7 Sep, 2022 3:00 pm - 4:00 pm

Business Processes

Critical Thinking: An Essential Business Skill for Effective Decision-Making

Key decision-making skills are critical to SME productivity, profitability & business development. Thinking ‘outside of the box’ and the ability to see the big picture improves business success. Yet, much depends on your thinking habits when you approach new business opportunities. This Masterclass will focus on Critical Thinking as an essential business skill that drives effective decision-making

Mon, 22 Aug, 2022 2:00 pm - 3:00 pm

Business Processes

The 7 Basic Business Processes Every SME Needs

Basic business processes are fundamental to how you use your business resources to get things done. Effective business operations are based on a systematic approach, sequence, and series of tasks. In this Masterclass we will identify the 7 basic business processes that are essential to SME business operations and show you how you can build and create your own

Mon, 29 Aug, 2022 11:00 am - 12:00 pm



Workshops are 2 hours in duration each and limited to 15 participants. A subject-matter expert will lead a highly interactive session, including breakouts and peer-to-peer shared learning. You will discuss challenges currently faced by SMEs and discover relevant, practical tools and techniques you can immediately apply within your business.



Teamwork Makes the Dream Work

This interactive hands-on session focuses on how to build a stronger, more cohesive team aligned to the business and its goals. Explore how you achieve this with in-person or remote teams, and how to draw on wider external supports when you need them. Negate conflict and enable your team to reach its full potential. TEAM: Together Everyone Achieves More

Tue, 23 Aug, 2022 3:00 pm - 5:00 pm


Resilience: Conquer from Within

In this practical session, learn how to manage your stress levels and enhance well-being. Understand the concept of resilience as an SME owner/manager in challenging times and how to draw on past experiences, pause and restructure yourself. Gain tools and techniques to counteract anxiety, take back control and ‘rewire new beliefs’ to deal with negativity in a more productive way.

Thu, 1 Sep, 2022 2:30 pm - 4:30 pm


Organisational Culture – the heart and soul of your business

Every organisation’s culture, good, bad, or exceptional, has a tremendous impact on the workplace and the employees. A weak or bad culture may generate poor business results, while a good one helps to ensure that employees perform to the best of their ability. This Workshop will help you to understand different culture types, identify the best culture fit for your organisation and actions that will support you in creating your organisational culture.

Fri, 16 Sep, 2022 11:00 am - 1:00 pm

Finance & Growth

Driving Success – Innovations In Finance Systems

Managing the finances of a small business can be a significant drain on a business owners time. In this masterclass we will outline some of the key tools that you can use to automate and streamline the financial processes so you can focus your time on growing your business.

Thu, 25 Aug, 2022 10:30 am - 12:30 pm

Finance & Growth

Drive your Finances – understanding your financial drivers

What are they key financial indicators that drive and best represent performance in your business? In this workshop we will examine how you can improve performance through understanding financial metrics and KPIs and building these into your reporting and dashboards. We will look at how you can read the financial statements of customers, suppliers and competitors and the importance of risk assessment in financial and business decision making.

Thu, 15 Sep, 2022 11:00 am - 1:00 pm

Finance & Growth

Winning & Competing for New Business – Sharpen Your Sales Skills

Are you and your team still employing out dated sales techniques in your business? Do you fully understand the difference between the old and the new way of selling? Learn how to identify your ideal customers, so that you can sell them more and turn them into referral sources using the knowledge learned from building a ladder of loyal customers.

Mon, 19 Sep, 2022 3:00 pm - 5:00 pm

Finance & Growth

Accelerate Your Growth – Develop Your Export Potential

Grow your business in 2022 and beyond by finding out how to develop the export potential of your business. We will help you explore the option of growing your business through exporting whether you are currently exporting or not. Learn where to begin and how to strategically develop an export plan and find out what supports are available.

Tue, 20 Sep, 2022 2:30 pm - 4:30 pm

Digitalisation & Automation

The Fundamentals to becoming a more digitally savvy Business and Business Owner

With so much noise, tools and hype around digital and digitalisation, it can be hard to know where to start, especially when trying to understand the basics. This practical, hands-on workshop is aimed at providing you with the implementable knowledge, tools and know-how to become more digitally savvy, confident, efficient, competitive and relevant in our digital world.

Wed, 24 Aug, 2022 2:30 pm - 4:30 pm

Digitalisation & Automation

Digital Tools to Grow Your Business Online in 3 Months

Are you feeling unsure of how to approach new ways of engaging online to grow your business? With the right digital tools and know how, it is possible to gain a stream of new inbound business leads and sales. This session will provide real world examples of implementing low budget channels and tools and demonstrate tangible results you can measure.

Fri, 2 Sep, 2022 11:00 am - 1:00 pm

Digitalisation & Automation

Cybersecurity – How to Effectively Improve your Company's Security!

We’re all aware of the need for Cybersecurity, but what changes do we need to make to reduce the risk of being a victim? Over 50% of all Cyber Attacks target SMEs, mainly due to lack of knowledge / investment in their own security defences. This practical workshop highlights simple and effective ways to help you improve your company’s security.

Mon, 5 Sep, 2022 2:30 pm - 4:30 pm

Digitalisation & Automation

Why Customer Experience (CX) is vital to your SMEs success & how to create a winning one!

With over 86% of customers willing to pay more for a better experience, investing in good customer experience (CX) has become a top priority for all businesses. This deep-dive Workshop will explain the meaning and importance of customer experience, what it involves, how it impacts all areas of your business, and how to create a winning experience.

Thu, 8 Sep, 2022 10:30 am - 12:30 pm

Business Processes

How to Manage Risk, not Avoid it

Managing risk is more essential for SMEs today than ever before. In a climate of radical change and uncertainty, this interactive session will give you the skills and competencies to enable you to identify, respond, and mitigate risk in your business. Learn how to identify business risks, quantify and assess the impact to your business and develop risk management strategies.

Mon, 26 Sep, 2022 10:00 am - 12:00 pm

Business Processes

Costing your Business Operations: Where is your Money Going?

Knowing the full operational cost of getting your product or service to market is fundamental to improving your profit margins. Understanding Fixed and Variable operational costs puts you in the driving seat in controlling where your money is going. This practical Workshop will demonstrate how to manage and control your cost base using techniques to improve profitability and competitiveness.

Tue, 27 Sep, 2022 3:00 pm - 5:00 pm


Apply Now

Click the apply button below now to begin your MentorsWork journey.